ISO 13053-2:2011 Quantitative methods in process improvement - Six Sigma - Part 2: Tools and techniques

standard by International Organization for Standardization, 09/01/2011

Full Description

ISO 13053-2:2011 describes the tools and techniques, illustrated by factsheets, to be used at each phase of the DMAIC approach.

The methodology set out in ISO 13053-1 is generic and remains independent of any individual industrial or economic sector. This makes the tools and techniques described in ISO 13053-2:2011 applicable to any sector of activity and any size business seeking to gain a competitive advantage.