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AWWA IMT61455

M00004497

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AWWA IMT61455 Megabit Mobile Wireless Utility Computing - Why Not?

Conference Proceeding by American Water Works Association, 04/01/2005

Lackmann, Richard K.

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Many utility organizations have embraced wireless mobile communications to extend enterpriseapplications to their "field forces" and are realizing concrete Return-On-Investment (ROI) throughproductivity increases and improved customer satisfaction. Benefits of broadband mobile access include: similar or lower prices compared to current 3G services,improved user experience and productivity, extension of mobile access to enterprise desktop applicationsin addition to standard field-centric applications, and significant reduction in costs needed to support themobile infrastructure through elimination of middleware, application customization, and intensive ITsupport.This paper provides:a comparison of past, current, and future wireless technologies, speeds, and user costs;current mobile broadband technology examples with real-world deployments;a case history of a broadband mobile wireless pilot by a leading U.S. utility;industry predictions for the growth of broadband mobile communications; and,steps to take to plan, justify, and deploy megabit broadband mobile communications for your organization. Includes tables.