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AWWA WSC61406 Procedures to Address Employee Concerns in Disasters and the Development of a Comprehensive Business Continuity Plan by the City of Raleigh, North Carolina

Conference Proceeding by American Water Works Association, 04/10/2005

Moyer, Jack

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The City of Raleigh has been the recipient of a number of hurricanes and other severeweather events, resulting in significant experience with response to disaster events. Likeall communities in the United States, awareness of potential man-made disastersheightened considerably in Raleigh following the events of September 11, 2001. Thispaper focuses primarily on two of the initiatives undertaken by the City of Raleigh, ingeneral, and the City of Raleigh Public Utilities Department (CORPUD), in particular, to better prepare for all types of emergency events.The first subject is the development of special provisions to address employee concernsin disasters. The second is the development of a Business Continuity Plan to ensure thecontinuance of governance in the City in the event of a number of types of seriousdisaster events. This paper presents greater detail on these efforts and related topicsin the following sections:Raleigh Disaster Experiences;Procedures to Address Employee Concerns;Development of the Business Continuity Plan;Other Disaster Preparedness Efforts by the City of Raleigh;Additional Things That Water Utilities Still Need to do for Security and DisasterPreparedness; and,Closing Comments.