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AWWA JAW6738

M00004445

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AWWA JAW6738 Journal AWWA - Managing Stress at the East Bay Municipal Utility District - a Case Study

Journal Article by American Water Works Association, 10/01/1982

Laverty, Gordon L.;Hungerford, Daniel M.

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Due to drought conditions in 1976, subsequent economic strains, and changes in personnel, employees of the East Bay Municipal Utility District in Oakland, California were working under tremendous stress for approximately five years. This article highlights the stress management program implemented by the district and provides an annotated bibliography of useful books on the subject. Autogenic training, self-generated control over one's body, is discussed and self-monitoring exercises are described. Program follow-up also included the use of biodots, a biofeedback technique relying on color for indications of changes in skin temperature, which in turn indicate degrees of tension or relaxation. Includes 9 references, table, figures.