AWWA CSC59666 Revenue Cycle Management: Controlling Slow Pay/No Pay in Water Companies

Conference Proceeding by American Water Works Association, 04/07/2004

Haas, Barbara

Full Description

This slide presentation outlines information on the problem of controlling slow pay/no pay in water companies. Topics covered include: evaluate revenue cycle processes; cost/benefit determines solution; customer behavior; create a structured, consistent process; bad debt coverage; uses of credit/payment scoring; regulatory issues; meter reading impacts payment; billing strategies improve collection; payment options speed payment; creative collection methods; business process mapping; build a business case; establish performance metrics; and, deliver project payback.

Product Details

Edition: Vol. - No. Published: 04/07/2004 Number of Pages: 24 File Size: 1 file , 1 MB