AWWA JAW28463
Journal AWWA - Risk Feedback: An Important Step in Risk Communication
Journal Article by American Water Works Association, 11/01/1990
Benjamin, Sally L.;Belluck, David A.
Full Description
Communicating with citizens about the possible health effects of exposure to environmental contaminants offers government agencies a significant and growing challenge. Interactive risk communication requires a strong risk-feedback component. Risk feedback is a structured process whereby the agency solicits, receives, and evaluates citizen input for inclusion in a risk-management plant. Procedures for planning and managing risk feedback are presented, and these techniques are applied to a hypothetical drinking-watercontamination situation. Includes 12 references.